Telephone (24 hours): 01308 456771
If you have an emergency during normal working hours, whether it be a farm call or a small animal emergency, we will do our best to see you as soon as possible. Where possible, please ring us in advance so we can prepare for your arrival.
Our own vets work on-call overnights, weekends and bank holidays to ensure continuity of care for your pets and large animals. We will either arrange a home/farm visit or see you at the surgery as appropriate. Once at the surgery, we will be able to access all your pet’s notes, examine and treat your pet.
When the practice is closed, your call will be answered by a person at our answering service who will ask for your name, your pet’s name, your phone number and brief details of what the problem is. The on-call vet will be contacted and will call you straight back.